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A message from the otonaJP team about Safety

Mar 13, 2020
Update March 23rd:

We are getting emails every day from people around the world, asking if we still are open or if there are any problems due to the COVID 19 Virus, also known as Corona. As also stated a couple of days ago in our Blog Post, we operate as usual. The whole team is healthy and at work and we are able to offer the same level of quality you have experienced from us in the past nearly 5 years.
So please do not be concerned or worried. Your orders will ship out as fast as they always have and we are available here for you as we have always been.

We continue to serve the Onahole & Hentai community as we have been doing since 2015 :) If you have any questions please do not hesitate to let us know.

your otonaJP Team

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Hi all, this is Ben for otonaJP,

I'd just like to give you all an update regarding our current products and practices and to assure you of the safety precautions we are currently taking due to the COVID-19 virus.

We have always taken health and safety very seriously at otonaJP, but we are currently taking extra steps as provided by the World Health Organization as well as monitoring the products we provide.

Our packing staff are wearing masks and properly sanitizing their hands before they handle, prepare or pack any products in the warehouse.

Most of the products we supply are made right here in Japan following strict rules and regulations given by the Japanese government. They are made in clean and hygienic factories that are also following guidelines given by health authorities.

Many of the onaholes and larger toys we sell are sealed in airtight bags and often packed inside a box that has been shrinkwrapped, following common Japanese packing practices.

A small number of our products are manufactured in factories in China. These factories are similarly clean and also follow strict safety and hygiene protocols. All of the products manufactured in China that are currently available were manufactured many months ago.

The World Health Organization have advised that there is little likelihood of an infected person contaminating commercial goods. The risk of catching the virus COVID-19 from a package that has been moved, travelled, and exposed to different conditions and temperature is very low.
Source: WHO ( https://www.who.int/news-room/q-a-detail/q-a-coronaviruses )

As you can see, we are taking sufficient precautions to ensure your safety as well as that of our staff members. If you have any questions regarding the products we offer or any concerns, please feel free to ask us. Send an email to support@otonajp.com and we will respond as soon as we can.

Please take care in the current situation. We genuinely appreciate you all, and your wellbeing is even more important to us than your custom.

These tough times won't last forever, and we'll be here as always to provide you with the very best adult goods.

Ben, Hitomi, Yuka, Jan & Sven
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