Sven here from otonaJP. We have just got info from Japan Post about 15 minutes ago that certain countries are not being served by Postal Services at the moment, due to the fact that Commercial Planes are no more flying into these countries. This affects all Post handeled packages such as Small Packet, Parcel as well as EMS Express. DHL Express however is not affected as they use their own Cargoplanes and airport facilities as well as delivery trucks and staff. Please check below for a list of all countries not being served with Postal services from Japan at the moment.
- Czech Republic
We will frequently update this list if things change. Postal Service to all other countries is still continuing as always with small delays to be expected however. While we still accept orders with Post shipping methods to these countries, please note that these packages will be stored in a Post warehouse until the situation changes, so they may be heavy delays on them unfortunately.
So for time sensitive orders, we recommend using DHL Express. If you have any questions please do not hesitate to write us an email to email@example.com.
Stay Home and Stay Safe. We are always here for you.
Sven & the whole otonaJP Team