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Shipping and Packaging

Your privacy is very important to us and we take several steps to protect it. This service is always included and free of charge.

Shipping and Packaging

Neutral Packaging

All orders from otonaJP come in a plain brown or white box. No company name on the outside and no sign of anything adult related. Also, the description on the package is very discreet and states toy figure, hobby kit or similar to protect your privacy.

Discreet Billing & Payment

We work together with Verotel, one of the worlds leading payment processors located in Amsterdam in the Netherlands. Credit card payments appear as*Networkize on your card statement. Our name otonaJP does NOT appear on your card statement. We accept all Visa and Mastercard branded Credit and Debit cards as well as wire transfer, SEPA transfer and anonymous crypto payments.

Worldwide Shipping

We ship worldwide from Japan, the worlds capital of Onaholes and Cool Adult Toys. We offer various shipping options that fit every budget and need such as Express via DHL and Standard & Economy shipping via Postal services. Your orders can be always tracked from your account dashboard.

Any special requests for your order?

A specific content declaration or package/image removal from our products to avoid possible problems with customs? Simply leave us a message during checkout and we tailor your order to your personal needs. Free of Charge!

As mentioned above, we only ship in Neutral Packaging. No company name or anything on the box. Nothing shows any relation to what is inside the box. The boxes are as simple as they can be and have nothing on it or at most the DHL Logo which does not give any hint at all on what is inside. Check below how the packages we send out look, giving you assurance that we take Discretion very very serious.